Return and Withdrawal Conditions

GENERAL:

  1. If you place an order electronically through the website you are using (www.burudiguru.com), you are deemed to have accepted the pre-information form and the distance sales contract presented to you.
  2. Buyers are subject to the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts (RG: 27.11.2014/29188) and other applicable laws regarding the sale and delivery of the product they purchased.
  3. The shipping charges, which are the product shipping costs, will be paid by the buyers.
  4. Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, provided that it does not exceed the legal period of 14 days. If the product is not delivered within this period, Buyers may terminate the contract.
  5. The purchased product must be delivered in full and with documents such as cloth pouch, gift box, product packaging, if any, printed invoice in accordance with the qualifications specified in the order.
  6. In case it becomes impossible to sell the purchased product, the seller has to notify burudiguru@outlook.com of this situation in writing within 3 days after learning about this situation. The total price must be returned to the Buyer within 14 days.

 

IF THE PRICE OF THE PRODUCT PURCHASED IS NOT PAID:

  1. If the Buyer does not pay the price of the purchased product or cancels it in the bank records, the Seller's obligation to deliver the product ends.

 

SHOPPING MADE WITH UNAUTHORIZED USE OF CREDIT CARD:

  1. After the product is delivered, if it is determined that the credit card to which the buyer pays is used unfairly by unauthorized persons and the price of the sold product is not paid to Burudiguru Design Limited Company by the relevant bank or financial institution, the Buyer shall ship the product subject to the contract within 3 days. It must be returned to Burudiguru Design Limited Company at the expense of the BUYER.

 

IF THE PRODUCT CANNOT BE DELIVERED WITHIN THE TIME FOR UNPROSECTED REASONS:

  1. www.burudiguru.com If force majeure occurs that cannot be foreseen and the product cannot be delivered in time, the Buyer is notified. The buyer may request the cancellation of the order, the replacement of the product with a similar product or the delay of delivery until the obstacle is removed. If the buyer cancels the order; If he has made the payment in cash, this fee will be paid to him in cash within 14 days from the date of cancellation. If the buyer has made the payment by credit card and cancels it, the product price will be returned to the bank within 14 days from this cancellation, but it is possible that the bank will transfer it to the buyer's account within 2-3 weeks.

 

BUYER'S OBLIGATION TO CONTROL THE PRODUCT:

  1. The buyer will inspect the contracted goods/services before receiving them; dented, broken, torn packaging, etc. damaged and defective goods / services will not be received from the cargo company. The received goods/services shall be deemed to be undamaged and intact. The BUYER has to carefully protect the goods/services after delivery. If the right of withdrawal is to be used, the goods/services should not be used. Invoice must be returned along with the product.

 

RIGHT OF WITHDRAWAL:

  1. BUYER; Within 14 (fourteen) days from the date of delivery of the purchased product to himself or the person/organization at the address indicated, he can use his right to withdraw from the contract by rejecting the goods without assuming any legal or criminal responsibility and without giving any reason, provided that he notifies Burudiguru Design Limited Company via the contact information below

 

  1. CONTACT INFORMATION TO BE NOTIFIED OF THE SELLER'S RIGHT OF WITHDRAWAL:

COMPANY

NAME/TITLE: Burudiguru Design Limited Company
ADDRESS: Çarşı Mah. Eski Government Street No:15 Bodrum / Muğla
EMASTER: burudiguru@outlook.com
TEL: 05448580946

DURATION OF THE RIGHT OF WITHDRAWAL:

  1. If the buyer is purchasing a service, this 14-day period starts from the date of signing the contract. Before the expiry of the right of withdrawal, the right of withdrawal cannot be exercised in the service contracts where the performance of the service has started with the approval of the consumer.
  2. The costs arising from the use of the right of withdrawal belong to the SELLER.
  3. In order to exercise the right of withdrawal, the SELLER must be notified in writing by registered mail, fax or e-mail within 14 (fourteen) days, and the product must not be used within the framework of the provisions of the "Products for which the Right of Withdrawal cannot be exercised" regulated in this contract.

 

USE OF THE RIGHT OF WITHDRAWAL: 

  1. 3. The invoice of the product delivered to the person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning it. Order returns whose invoices are issued on behalf of the institutions cannot be completed unless a RETURN INVOICE is issued.)
  2. Return form, The products to be returned must be delivered complete and undamaged, together with the box, packaging, standard accessories, if any.

 

RETURN TERMS:

  1. Burudiguru Tasarım Limited Şirketi is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days at the latest after the notification of withdrawal is received, and to return the goods within 20 days.
  2. If there is a decrease in the value of the goods due to the BUYER's fault or if the return becomes impossible, the BUYER is obliged to compensate the damages of Burudiguru Design Limited Company at the rate of the defect. However, the BUYER is not responsible for the changes and deteriorations that occur due to the proper use of the goods or products within the period of the right of withdrawal.
  3. In case of falling below the campaign limit amount set by the SELLER due to the exercise of the right of withdrawal, the discount amount used within the scope of the campaign will be cancelled.
  4. Returns are made at Yurtiçi Kargo branches with the code numbered 953385272. Cargoes that are not sent with a code, with counter payment or sent via Yurtiçi Cargo or other cargo companies, whose payment has been made by the BUYER, will be sent back to the BUYER without being accepted.
  5. In return transactions, the shipping cost is reduced from the BUYER and returned. If the free return is used and the returned product is below the free shipping in the total shopping, the return is made by deducting the shipping cost.

 

PAYMENT AND DELIVERY

 

    23. You can make online payment to your credit card through our site. In your online payments, the amount will be withdrawn from your credit card at the end of your order.

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